I ordered the wrong size and the company rep gave me attitude instead of handling it properly and letting me exchange it.
To clarify for future purchasers, the product title specifies that this is a 17oz item to help ensure our customers receive the size they need. In this case, we promptly offered to facilitate an exchange to resolve the issue, and customer was unwilling
We understand that tone can sometimes be misinterpreted in written communication, and we apologize if our response came across as less than professional. Please rest assured that we value your business and are committed to improving our service based on your feedback.
Thank you for giving us the opportunity to address your concerns.
I needed a replacement part because it was missing from the box. I contacted customer service. In less than 24 hours, my replacement part was mailed to me. The Blendi is a great blender that I use daily. The quality and customer service are fantastic. I'll have to get more Blendi blenders because my family keeps using mine.
Blendi worked great!! Perfect size!’n
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