When I was having trouble with my new base, I was told that a new one had been shipped out. I used my Blendi regularly and have recommended it to friends!
Sorry to say I am not liking the drink mixes thus far. Maybe if the ice would crush to a smoother consistency they might taste better. I followed the instructions and added liquor to mine. I got a float of ice pebbles and then something that resembles Kool-aid under neath. If it blended better I think it might be okay.
It makes great smoothies. Not so great when ice is added. It doesn’t crush ice into a smooth consistency. More like tiny pebbles. I do like the larger size and as I said, the smoothies are great. Frozen drinks, not so much.
The pro+ is great, I use the base cover when I need to grind small spices