Frequently Questions and Answers

Frequently Questions and Answers

.Q: What is the "ER" Code and Why Am I Getting It?

A: The "ER" code is shown when the blades are not spinning. It can mean a 1 of 3 things. 

1. Its fully blended

2. Its too full and there's no room in the BLENDi to efficiently blend

3. You didn't hold the power button for 5 seconds to turn on

 

Q: How does it charge, what cord?

A: We supply you one mini USB white cord with every BLENDi. You should only use that particular cord with the BLENDi.

 

Q: How long should I charge for, what does "FU" mean?

A: You should charge until it displays "FU" short for "FULL" 
You should never charge past 5 hours. If you do then you will lose warranty. 

Q: How do I wash / Can I wish the base

A: You cannot put the blending base in the dishwasher. You can put everything else in the dishwasher besides the blender base. To clean it manually, you would put dish soap in the BLENDi with water and rev the blades